Warranty

 

 

The Maristella Strings Warranty is subject to the Terms and Conditions outlined by the following criteria:

 

Maristella Strings warranties its products for 3 years from the date of purchase to be free of defects in materials and craftsmanship.

 

This warranty does not include the case, violin accessories and/or promotional items such as rosin, strings and etc.

 

The warranty does not cover damage due to misuse, including exposure to high humidity, extreme heat or cold and dryness.

 

Changes to wood due to climatic conditions such as cracks, warping and separation cannot be warranted.

 

The sole liability for any defective product shall be limited to repair or replacement of the instrument and our discretion.

 

Maristella Strings is not responsible for loss of usage, shipping charges and any other damages whether incidental, consequential or otherwise.

 

It will be left to the discretion of Maristella Strings to replace or repair the merchandise we deem defective.

 

To determine eligibility for a warranty claim, contact the dealer or seller where you bought the product and present the receipt of purchase with details about the defective product.

 

The warranty is limited to usage by the original purchaser only.

 

It is not necessary to register the warranty after purchase to be eligible for a warranty claim.